For shipping the order, we use PostNL, DHL, or a courier. The shipping costs are calculated afterward and displayed on the invoice. The shipping costs depend on the number of packages sent with PostNL or DHL, while the shipping costs when using a courier are based on volumetric weight.
Ordering & Shipping
The order will be delivered safely and discreetly by PostNL, DHL, or courier. Once the order has been shipped by us, you will receive a track & trace code to follow the package. Unless the shipment was sent via a courier, in this case, you will not receive a track & trace code.
Shipping costs
Shipments and delivery times
We obviously try to process your order as quickly as possible. Orders placed are usually shipped within one to two working days. If the order has been sent with one of the parcel services, check your track & trace code for the most up-to-date delivery date and time.
Carriers and delivery
The order will be delivered via PostNL, DHL, or courier to the address specified in the account. If there are adjusted opening hours, please notify us so that we can take this into account. For orders sent via PostNL or DHL, keep an eye on the track & trace code provided.
Damage to your package?
Damage to the package must be reported on the same day as the delivery scan. Any reports made after the first working day will no longer be processed by us.